关键词: 档案馆用户, 微服务, 服务需求, 用户体验

Abstract: Archive users not only pay attention to the quality and effect of the micro-services of the archives bureau, but also pay more attention to the experience and feelings in the micro-service process. According to the user experience level theory and the main purpose of the user's use of file microservices, the microservices needs of the archive users are divided into five levels: information utilization demand, technical experience demand, emotional interaction demand, sensory experience demand and self-realization demand. An in-depth analysis of the five experience needs. Then, from the aspects of optimizing the archival information resource allocation, enriching the technical expressions, and enhancing the interactive emotional experience, the suggestions and countermeasures for improving the micro-platform service system of the archives are proposed, in order to optimize the design of the micro-service platform of the archives in China and improve the micro-service quality of the archives. reference.

Key words: Archives users, microservices, service requirements, user experience